FAQ

Q1: Can I use your services if I already have an agent listing my home for sale?

A: Yes, absolutely. We will work together with your agent.

Q2: How do you screen & select rental applicants?
A: We run criminal and credit reports as well as do a landlord verification and debt to income ratio analysis on all who apply.

Q3: When do you collect rent?
A: Rent is collect on the first of each month by mail or Epay and can be paid by check, money order, or cash. A late fee is charge after the 6th of each month. Late fees are 10% of the monthly rent amount.

Q4: When do you disburse monthly payments to property owners?
A: Owner payments are mailed each month or deposited electronically as soon as funds clear in our account. Owners have the option of requesting payments be mailed via check or deposited electronically into an account.

Q5: What is your pet policy?
A: If pets are allowed per the owner's discretion, a non-refundable one time pet fee is collected per pet at time of move-in.

Q6: What contracts do you use with the owner & resident(s)?
A: All lease contracts are attorney prepared and reviewed to reduce chances of error and liability. A sample owner lease and tenant lease are available upon request. Separate attorney reviewed addendums are required for pets and anything requested that is not specifically covered in the lease.

Q7: Do you require insurance for the owner or resident(s)?
A: Yes, we do require renter's insurance with proof of insurance coverage at move-in. We will provide you with recommendations if you do not already have a provider. 

For any further question or to contact a Property Manager please call: 

Teresa Horsley: Cell: 317-313-4466 | thorsley@bhhsIN.com

Richard Amburgey: Cell: 317-294-1061 | ramburgey3@gmail.com